Shipping & Return

We try to process all our orders within 72 hours of the receipt of the order. Your order will be shipped pending availability from our Los Altos location.

Domestic shipping within Continental United States
Namrita Chettiar offers FREE ground shipping via USPS within the continental U.S.

For orders to Alaska and Hawaii
Namrita Chettiar charges a Flat rate of 15USD for order shipped to Alaska and Hawaii. Orders will be delivered within 2-5 business days.

For International Shipping
Namrita Chettiar charges a Flat rate of 35USD for all orders shipped Internationally. Orders will be delivered within 5-7 business days (not including Customs processing and holds).
Duty and Taxes – The recipient is responsible for all custom fees, including taxes, brokerage fees, and any other fees assessed at the border prior to delivery. The carrier will collect these charges at the time of delivery.

DOMESTIC TAXES
No sales tax is charged on Gift cards.
All sales within California are taxable.

RETURNS & REFUNDS POLICY
Thank you for shopping at Namrita Chettiar.
Our merchandise is guaranteed to be free of manufacturing defects, and we will accept any defective item for an exchange or refund.
We want you to be completely satisfied with your purchase, and therefore we will gladly accept any unworn, unwashed, unaltered merchandise with original tags attached for a full refund or exchange within 7 calendar days of receipt of shipment.
Products that do not meet these criteria will not be considered for return.
If you would like to exchange an item, please return the original item for a full refund and place a new order.

Please return the Product to:
Namrita Chettiar
746 Casa Bonita Ct
Los altos CA 94024 USA

Please note that:

  • Returns are for products only. We do-not refund gift cards.
  • Please allow 8-10 business days for your bank to post a refund to your account.
  • Unfortunately, sale items cannot be refunded. All sale items are FINAL SALES.
  • We refund only regular price items.

Domestic returns within Continental United States

Namrita Chettiar offers FREE RETURN SHIPPING within the continental Unites States.

  • Pack your return securely, in the original package if possible, and include a copy of the invoice along with the return shipment so we may identify your order.
  • Your order comes with a Pre-Printed UPS return shipping Label. Please attach this label to the original shipping package and seal properly. Drop the package at the nearest UPS location.
  • Please allow 2-3 business days of our receipt of your return, to process the return. We will notify you via e-mail once your return is processed. The refund will be credited to your card used for original purchase.

For all other Returns

  • Pack your return securely, in the original package if possible, and include a copy of the invoice along with the return shipment so we may identify your order.
  • We recommend that your return item be sent via registered mail or a delivery service that can track a package and requires signature upon delivery.
    You will be responsible for the return shipping costs.
  • We will issue a refund once we receive, process and accept the item.
  • Please allow 2-3 business days of our receipt of your return, to process the return. We will notify you via e-mail once your return is processed. The refund will be credited to your card used for original purchase.
  • Returns are for products only. We DO-NOT refund the shipping cost.

Gift Returns
We do-not offer refunds on items received as gifts. However, we work with you to process your return minus shipping/duties and offer you a gift card. Our gift cards do not expire.

CONTACT US
If you have any further questions about our Returns and Refunds Policy, please contact us:
Email: customerservice@namritachettiar.com
Visit our website: http://www.namritachettiar/contact-us/
Call us at: 1.408.761.8678